Privacy Policy

This Privacy Policy explains how Trial Terms Dictionary, a DBA of Clinical Relay LLC ("we", "us"), handles information when you visit https://trialtermsdictionary.com or join the Trial Terms Dictionary SMS Program.

Information we collect

• Information you provide in our contact form: first and last name, and optionally an email address, phone number, and a short message.
• SMS consent records: the phone number, the message category you selected, the date and time of consent, the page where consent was given, the disclosure version, and your browser user agent. Where available, your IP address.
• Basic technical information your browser sends automatically, such as browser type and pages visited.

We do not ask for, and you should not submit, health conditions, diagnoses, treatments, or other personal health information. We do not store form content in your browser's local storage or in web addresses.

How we use information

• To reply to your message.
• To send the SMS categories you chose: research vocabulary lessons, new glossary entry announcements, and educational explanations of common study terms.
• To keep records of consent and opt-out requests.
• To maintain and improve the website.

SMS communications

Text messages are sent only to people who check an SMS consent box. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel or HELP for help. See our SMS Terms of Service.

Mobile opt-in information

Mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes will not be sold, shared, rented, released, or transferred to third parties for marketing, lead generation, or promotional purposes.

Mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes are never sold, shared, rented, released, or transferred to research organizations, trial sponsors, drug development companies, or third-party marketers for marketing or lead generation.

We may use service providers, such as a text messaging platform, solely to deliver messages on our behalf. They are not permitted to use your information for their own marketing.

Cookies and analytics

We may use essential cookies and basic, aggregate analytics to understand how pages are used. We do not send form content or health information to analytics tools. You can control cookies in your browser settings.

Data retention

We keep contact messages only as long as needed to respond, and we keep consent and opt-out records as long as needed to honor your choices and meet legal obligations.

Your opt-out rights

Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any text to stop messages. You can also email hello@trialtermsdictionary.com to ask about, correct, or delete your information.

Security

We use reasonable measures, such as encrypted connections, to protect information. No method of transmission or storage is completely secure.

Children's privacy

Our contact form and SMS Program are intended for adults 18 or older. We do not knowingly collect information from children. If you believe a child has submitted information, contact us and we will delete it.

Third-party links

Our pages may link to outside websites. We are not responsible for their privacy practices.

Changes to this policy

We may update this policy and will post the new date at the top of this page.

Contact information